XenTek Limited (company number 08627665) is the company that owns and operates this website.

This privacy policy sets out how XenTek uses and protects any information that you give XenTek when you use this website.

XenTek is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

XenTek may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st September 2013.


What we collect

We may collect the following information:

  • login details
  • feedback from you
  • your usage patterns of the website
  • your email address, name and any other information you supply

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Providing the service
  • Internal record keeping
  • We may use the information to improve our products and services
  • We may use the information to provide statistical information to third parties, we will aggregate the information and no personal information will be supplied
  • If you email us we will use the information you supply to reply to you. The information may be stored for us to be able to action your request. We will not send you unsolicited emails using this email address.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use a cookie to:

  • Store the fact that you have been presented the cookie policy and agreed
  • As part of the ASP.NET system to allow it to work at a technical level

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other websites

This website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email dparequest@xentek.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.


If you require clarification or further information please contact privacy@xentek.co.uk

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